Returns & Exchanges

At CAMILLA, we want you to be completely enamored with your handcrafted piece, which is why we offer a 30-day return window for items in their original, unworn condition. Please note that sale items and intimate apparel are subject to specific conditions to maintain the highest standards of quality.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all boutique tags and security seals remain intact and attached.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized postage location or schedule a collection.

• 4.
  Receive Your Refund

  Once our quality suite inspects your return, your refund will be processed back to your original payment method within 5-7 business days.